®Equipment condition
Know the condition. Compare the complete quote.
We offer new, new open box (NOB), refurbished and used equipment. The condition and included items are identified as part of your quote.
Four ways to buy.
New
Equipment quoted as new. Confirm packaging and included accessories when placing your order.
New open box (NOB)
New equipment with opened packaging. Confirm the packaging, accessories and exact condition on the quote.
Refurbished
Previously owned equipment prepared through applicable inspection, testing and refurbishment work.
Used
Previously owned equipment sold in the stated condition. Confirm testing, cosmetic details and included components for the item.
What refurbishment can include.
Our process includes visual inspection, software checks, port testing including data speed and PoE where applicable, cleaning, painting and replacement parts when necessary.
Condition labels do not describe every detail of a configuration. Ask about modules, power supplies, mounting hardware, cosmetic condition and any required software or subscriptions.
Read about testing & refurbishmentReview warranty and returns.
Eligible original purchasers receive our 1 Year Hardware Warranty. Review the eligibility, environmental and destination requirements, 30-day return window and restocking fee before ordering.
Warranty & returnsTell us your condition preference.
Ask for the condition that fits your purchasing requirements, or discuss more than one option.